Privacy policy

Your privacy is important to us. You place your trust in us by using services, and we value that trust. That means we’re committed to protecting and safeguarding your personal data.

This document ("this Privacy Statement" or "our Privacy Statement") describes how we use and process your personal data, provided in a readable and transparent manner. It also tells you what rights you can exercise in relation to your personal data and how you can contact us.

If you’ve used us before, you know that offers various booking services through our own websites and mobile apps. We’d like to point out that all the information you're about to read generally applies to all of these platforms.

This Policy outlines our practices in relation to the collection, storage, usage, processing, and disclosure of personal data that you have consented to to share with us when you access, use, or otherwise interact with our website available at or mobile application ‘Aratb’

At Aratb Company, we are committed to protecting your personal data and respecting your privacy. In order to provide you with access to the Services, we have to collect and otherwise process certain data about you. This Policy explains how we process and use personal data about you.

    We use different methods to collect personal data from and about you including through:
    1. Direct Interactions. You provide us your personal data when you interact with us. This includes personal data you provide when you:
      1. Create an account or profile with us;
      2. Use Our Services
      3. Report a problem with the Platform and/or our Services, give us feedback or contact us.
    The information we collect from our Users helps us to deliver our services efficiently and to personalize and continually improve the User's experience on the Platform. These are the types of information we collect:
    Information You Give Us. Information You Give Us. You provide information when you register as a User (Providers and Users), , book a service, subscribe to our newsletter and/or communicate with us through our contact information or our contact forms. As a result of those actions, you might supply us with the following information:

    • First and last name
    • Email address
    • Phone number
    • Address
    • User content
    • Any additional information relating to you that you provide to us directly or indirectly through our Platform or online presence such as ‘cookies’.
    • First and last name
    • Email address
    • Phone number
    • AddressUser content
    • Any additional information relating to you that you provide to us directly or indirectly through our Platform or online presence such as ‘cookies’.   
      Information Collected Automatically: By accessing and using the Platform you automatically provide us with the following information:
    • IP address
    • Operating system
    • Referring URLs
    • Mobile device ID
    For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Email, Contact Number.
    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to provide you with the Services, enable you to use the Professional Services, or where we need to comply with a legal obligation. We use your personal data for the following purposes
    1. to verify your identity to register you as a user, and create your user account with us on the Platform;
    2. to provide the Services to you;
    3. to enable the provision of Professional Services to you;
    4. to track transactions and process payments;
    5. The app does use third party services that may collect information used to identify you.
    Notwithstanding anything contained in the Terms, you may delete your account as well as your personal data stored with by sending an email to We may take up to 7 (seven) working days to process your request. Once your account is deleted, you will lose access to all Services. For avoidance of doubt, it is hereby clarified that all data with respect to transactions performed by you on the Platform will be retained in accordance with applicable law.
    Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
  6. CHILDREN'S Privacy
    These Services do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
    We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
    We encourage you to periodically review this Policy for the latest information on our privacy practices.
    If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at